Ship information M/S Quest
M/S Quest was built in Denmark in 1992 to serve as a ferry on Greenland’s west coast. In 2004/2005 she was completely refurbished into a comfortable expedition ship and in 2018 she underwent renovation of the passenger areas.
Length: 49.65 Metres
Beam: 11 Metres
Draft: 3.50 Metres
Gross tonnage: 1.268 GT
Passenger capacity: 50
Crew: 25
Zodiacs: 5
ON BOARD INFORMATION
BAR SERVICE
The bar is located in the panorama lounge on top deck and offers a selection of alcoholic beverages and soft drinks to buy. Coffee and tea are available around the clock.
BRIDGE VISIT
There is an open bridge policy on board and passengers are welcome to visit the bridge at all times. Please respect the Captain’s orders, especially during difficult ice navigation and mooring. The Captain can decide on a closed bridge in the event of, for example, bad weather.
CABINS
There are 24 passenger cabins on board and they are all outside cabins with windows. Each cabin has private WC and shower with shampoo, shower gel, soap and hairdryer. Each cabin has a fitted wardrobe with hangers, a mirror, desk and chair, electrical socket and bin. Your cabin will be cleaned daily, and new towels are available upon request. All cabins are equipped with a small safe.
COMMUNICATION
The ship can be contacted via Satellite phone. You will receive contact information together with the final documents closer to departure. You will be able to buy vouchers to use the internet during your trip. More information will be provided on board. Please note: You will not have reception on your mobile phone during most parts of the expedition.
DRESS CODE
Since we are embarking on an expedition cruise, the dress code on board is informal. Please wear sturdy shoes with non-slip soles when moving around the ship.
ELECTRICITY
The electrical outlets onboard in your cabins and elsewhere on the ship are 220 volts with Scandinavian two-prong plugs. We recommend that you bring an international adapter if you have devices that need to charge. All cabins are also equipped with USB-A outlets for charging of smartphones and cameras.
GRATUITIES CREW
Gratuities are optional and at your discretion. For those who wish to express their appreciation for excellent service, you have the option to leave a tip in cash at the end of your trip (NOK/USD/EUR). If needed, it is also possible to tip with your card.
Please note, at the time of writing, there is no ATM in Longyearbyen for cash withdrawal.
LANGUAGE
All information presented by the guides will be in Swedish and English. (Unless the departure has been sold as for example a German speaking departure.) The crew on board speaks English.
LAUNDRY
Please note that there are no laundry facilities on board.
MEALS
The dining room is located on deck 2 and serves all passengers at once. It is comfortable and spacious with porthole windows. Our chef will serve you three meals a day. Breakfast and lunch are served buffet style and dinner has waiter service with a choice from a menu every day. There is also a range of drinks to choose from the menu. Please remember to inform us of any food restrictions in your personal information form prior to the trip.
MEDICAL
There is a physician and basic medical supplies are available on board. Passengers under regular treatment, requiring special medication should bring sufficient quantities to last during the entire expedition. Please bring a written description of your medication. The ship is always reachable by helicopter from Longyearbyen, where there is a smaller hospital.
MONEY MATTERS
A tab of your expenses, for example bar purchases or communications, will be kept throughout the expedition. If you share a cabin with someone and want separate bills, it is important that you inform the hotel manager directly. The currency on board the ship is Norwegian Krone (NOK). You can pay with US-dollar and Euro, but only in cash and the NOK exchange rate of the day applies. Your ship account will be payable at the end of the expedition by cash or credit card (Visa and MasterCard). The final charges are always in Norwegian Kroner (NOK).
PANORAMA LOUNGE
In the panorama lounge you can enjoy breath-taking views and listen to entertaining lectures. Here you will also find a small library.
SHOP
The shop offers a limited selection of souvenirs.
SMOKING
A non-smoking policy applies inside the ship. Smoking is only allowed outside on the open deck in the designated area due to safety reasons. Please note that it is strictly forbidden to throw cigarettes over board. Please don't smoke during landings.
WATER
The water on board is safe to drink.